Terms of service

Last Updated: September 26, 2026

Welcome to VELVORO.

These Terms of Service govern your use of tryvelvoro.com and purchases made through our online store.

By accessing or using our website, you agree to these Terms.

1. About VELVORO

VELVORO is operated by:

Velvoro LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States

Email: Support@tryvelvoro.com
Phone: +1 226 998 8985

2. Products

VELVORO offers a variety of general consumer products.

Product descriptions, photographs, specifications, pricing, availability, and other information are provided for informational and commercial purposes and may be updated from time to time.

3. Product Availability

We do not guarantee that every product will always be available.

We reserve the right to:

  • Limit quantities;
  • Correct pricing or product information errors;
  • Modify or discontinue products;
  • Cancel an order where necessary.

If we cancel an order after payment has been received, we will provide an appropriate refund.

4. Pricing

All prices displayed on the VELVORO website are in U.S. dollars (USD) unless otherwise stated.

We reserve the right to change prices at any time before an order is accepted.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

An order confirmation does not necessarily mean that the order has been accepted for fulfillment.

We may cancel an order where there is an error, product unavailability, suspected fraud, or another legitimate reason.

6. Payment

VELVORO accepts payment methods including:

  • Apple Pay
  • Shop Pay
  • Credit cards
  • Debit cards
  • PayPal

Payment must be successfully authorized before an order is processed.

7. Shipping

Orders generally require 2–3 business days for processing and fulfillment, followed by an estimated 8–12 business days for shipping.

For additional information, please see our Shipping Policy.

8. Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy.

9. Cancellation

Orders may generally be cancelled within 48 hours of placement, subject to the Cancellation Policy and applicable law.

10. Third-Party Suppliers

VELVORO operates using a dropshipping/third-party fulfillment model. Products may be fulfilled by suppliers located in the United States or China.

The use of third-party suppliers does not remove VELVORO's responsibility to customers for the obligations described in these Terms and our published policies.

11. Website Use

You agree not to use the website for unlawful purposes or in a way that could damage, disable, overburden, or interfere with the operation of the website.

12. Intellectual Property

The VELVORO name, branding, website content, graphics, logos, text, and other materials may be protected by applicable intellectual-property laws.

You may not reproduce or use VELVORO materials without appropriate authorization.

13. Limitation of Liability

To the extent permitted by applicable law, VELVORO will not be responsible for indirect, incidental, special, or consequential losses arising from use of the website or products.

Nothing in these Terms excludes or limits rights or liabilities that cannot legally be excluded or limited.

14. Changes to These Terms

VELVORO may update these Terms from time to time.

The updated version will be posted on the website with a revised effective date.

15. Contact

Questions regarding these Terms may be sent to:

Support@tryvelvoro.com